REFUND POLICY

10-Day Money-Back Guarantee:

We are confident in the quality and effectiveness of our natural herbal supplements. To demonstrate our commitment to customer satisfaction, we offer a 10-day money-back guarantee.

 

If you are not completely satisfied with your purchase, you may request a refund within 10 days of the original purchase date. 

 

Returns After 10 Days:

After the 10-day period, returns will only be accepted for unused products in their original, sealed packaging. A restocking fee of 15% (which includes shipping costs will apply).

 

Return Process:

To initiate a return, please contact our customer support team at support@ZeneticsRx.com or 470-470-6ZEN (470-470-6936). Please provide your order number, name, and reason for return.

Once your return request is approved, you will receive a return shipping label. Please ship the product back to the address provided.

 

Refund Processing:

Refunds will be processed within 5 business days of receiving the returned product. The refund will be credited to the original payment method used for the purchase.   

 

Exceptions:

After the 10 day period, there are no refunds or exchanges on products that have been opened, used, or damaged. We cannot accept returns for products purchased from unauthorized retailers.

 

Contact Us:

If you have any questions about our refund policy, please contact our customer support team at support@ZeneticsRx.com or 470-470-6ZEN (470-470-6936).